Computer & Cellphone Repair Technician & Manager

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Giant Panda Technology is hiring a store/IT manager. Giant Panda Technology is a computer & cell phone repair shop performing repairs on cell phones, laptops, and PCs as well as data recovery.

The store manager is responsible for planning and directing the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create policies and marketing programs.

Responsibilities:
• Meet & exceed sales goals.
• Meet & greet customers in a welcoming manner and maintaining a positive work environment.
• You will oversee and be responsible for ensuring excellent customer service, meeting and exceeding sales goals, merchandising and maintaining the effective presentation of the store.
• You will ensure smooth day-to-day operations, sche**ng of staff, hiring, training and firing.
• Consistent training and managing of all staff.
• You will be responsible for effective budgeting and planning in collaboration with the owner.
• Handling all customer escalations.
• Making sure tickets are being updated by technicians.
• Creation and maintaining social media accounts for digital marketing.
• Local marketing programs/runs.
• Digital marketing/ads.

Requirements:
• Experience in repairing small devices such as cell phones, tablets, and computers
• Experience in troubleshooting computer software-related issues
• Experience in managing a store, marketing, hiring/firing staff
• Experience in sales/marketing
• Excellent customer service & communication skills

Position Details: Store Manager for Computer & Cell Phone Repair ¨C Permanent Full-Time

Compensation: Will vary based on experience.

Would you like to be part of our team? Please send in your resume.

Job Types: Full-time, Permanent

Experience:
• Retail Management: 1 year (Preferred)
• Repairing: 1 year (Preferred)
• leadership: 1 year (Preferred)

Education:
• Secondary School (Preferred)

Please send your resume to [email protected]